Shipping & Policies

Payments

We accept Paypal.

Shipping

USA, CANADA and EUROPEAN UNION:

Delivery to USA, CANADA and EUROPEAN UNION will be within 48-96 HOURS from the date your package is ready. This hours are from working days.

Will be sent via DHL or UPS international mail service.

2 important things to know about the shipping:

- I need the phone number of the receiver to fill the express sheet, this is a required option. So the courier will be able to contact with you if you are not home.
- There has to be somebody at home because they only delivery the package to a person (he do not leave the package into a Mail box because he needs a signature).

You can track your order, I will give you the tracking number.

If you have any questions, concerns, suggestions, please feel free to contact me, and I will be glad to help.


REST OF THE WORLD:

For the REST OF THE WORLD Items will be shipped using 1st Class Mail. I cannot verify shipping times as customs for different locations handle incoming goods differently. Expect one to three weeks for your items to arrive. In some cases it can take longer but often is between one and two weeks.


Please note that the buyers are responsible for all taxes and customs charges that may be incurred.

Refunds

No refund on customized items.

Additional

More info about us in http://www.punzonesomella.com/en/

Legal imprint